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How can I delete the card details from my account?
How can I delete the card details from my account?
Helen Volkova avatar
Written by Helen Volkova
Updated over 3 months ago

If you need to delete the card details from your Uxcel account, follow these steps:

  1. Contact Customer Support:

    • Since Uxcel does not currently offer an option to delete card details directly through the user interface, you will need to contact customer support for assistance.

  2. Provide Account Information:

    • When contacting support, provide all necessary information to expedite the process. Include:

      • Your account email address

      • Any relevant transaction or subscription details

  3. Request Deletion of Card Details:

    • Email Support: Send an email to [email protected] with a request to delete your card details. Be sure to include the information listed above.

    • Live Chat: Use the live chat feature on the Uxcel website to request the deletion of your card details. Provide the support representative with your account information.

  4. Support Team Action:

    • The support team will forward your request to the technical team, who will process the deletion of your card details from the system.

Note: Always ensure you have updated your payment information or canceled your subscription if necessary, before deleting card details to avoid any interruption in service.

For any further assistance or to follow up on your request, please contact Uxcel support.

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