Uxcel offers a variety of secure payment methods to ensure a seamless and convenient subscription experience for both individual users and teams. Whether you're subscribing to a Pro Plan, Teams Plan, or Enterprise Plan, you can choose from multiple payment options that best suit your needs.
Accepted Payment Methods for Individual Users (Starter & Pro Plans)
For individual users, Uxcel supports the following payment methods:
1. Credit and Debit Cards
We accept major international credit and debit cards through Stripe billing, including:
Visa
Mastercard
Please ensure your card has sufficient funds and is enabled for international online transactions to avoid payment failures.
2. Mobile Payment Options
For added convenience, we support mobile payment methods, making it easy to subscribe using your smartphone:
Google Pay (for Android users)
Apple Pay (for iOS users)
Simply select your preferred payment method during checkout for a secure and quick transaction.
3. Alternative Payment Methods
In addition to standard card payments, users also have an option to purchase an Uxcel subscription as a Gift Subscription. This allows businesses or individuals to receive an invoice with customizable billing details.
Accepted Payment Methods for Teams and Enterprise Plans
For organizations subscribing to Uxcel Teams or Enterprise plans, we offer additional payment options to accommodate business needs.
1. Credit and Debit Cards
Teams and Enterprise accounts can pay via Visa and Mastercard through our secure Stripe payment gateway.
2. Bank Transfers (Wire Transfers)
For larger team subscriptions, we offer bank transfer as an option. This is ideal for businesses requiring customized invoicing and centralized billing.
To request a bank transfer payment option, please contact our billing team at [email protected].
How to Manage Your Payment Information
You can update or change your payment method at any time through your account settings:
Log in to your Uxcel account at uxcel.com
Navigate to Account Settings
Go to the Subscription section and update your billing details
Save changes to ensure uninterrupted access to your subscription
What Happens If a Payment Fails?
If your payment fails due to insufficient funds or expired card details:
You will receive an email notification to update your payment details.
You still have 14-days to update the billing information and retry the payment to prolong your subscription.
You can manually retry the payment via Account Settings.
Need Help?
If you experience any issues with payment processing or need further assistance, feel free to:
Contact Uxcel support at [email protected]
Use our Live Chat feature during business hours
Visit our Help Center for more billing-related queries