Colin Pace

Helen Volkova

Updating Profile Information

Here you’ll find guidance on what to do if you’ve forgotten your password or need to reset it

How do I reset my password?

How can I change my email address?

Can I update my email address and password?

What should I do if I encounter issues while updating my profile information?

How do I change my notification preferences?

Can I delete my Uxcel account?

How do I change my password?

Leave feedback

What's new

Uxcel for Teams

Discord community

Lazar Pavlovic

Browse articles to help you grow your skills and get the most out of your Uxcel learning experience

Uxcel for Learners

Here for the first time? Here's some general to help you get better acquainted with Uxcel.

Getting Started

What is Uxcel, and what does it offer?

Who can benefit from using Uxcel?

What kind of courses and learning paths does Uxcel provide?

Can I use Uxcel even if I've never designed before?

Do I need to download any software to learn on Uxcel?

Optimize your learning by setting a reminder to practice at the right time of day for you.

How can I adjust my practice reminder schedule?

What are the key features of the Uxcel platform?

Is Uxcel suitable for beginners, or is it aimed at advanced users?

How does Uxcel differ from other online learning platforms?

How can I provide feedback or report issues with the Uxcel platform?

Are there any free resources or courses available on Uxcel?

Can I try Uxcel before committing to a subscription?

What types of certificates can I earn on Uxcel, and how do they benefit my career?

Does Uxcel have a mobile app?

Uxcel Go for Android - native mobile app

Uxcel Go for iOS - native iOS mobile app

Is Uxcel free to use?

How can I explore the different courses and learning paths available on Uxcel?

How do I get started with Uxcel?

Here you will know how to create an account at Uxcel

How do I sign up for Uxcel?

Can I use my social media account to sign up?

What information do I need to create an account?

Can I log in both via e-mail and Google account?

What are the basic features of Uxcel?

What interactive tools are available to enhance my learning experience?

How do I navigate the Uxcel dashboard?

How do I receive notifications about new courses or updates?

How do I update my profile and account settings?

Are there any gamification elements, such as badges or points, to motivate learning?

Can I connect with instructors or other learners on Uxcel?

What customization options are available for my learning preferences?

Are there any community forums or groups for Uxcel users?

Courses

What can I expect from a Uxcel course?

What's different about Uxcel's lessons?

Can I bookmark or save courses for later?

How often does Uxcel release new courses?

Do I lose my certificate if my Uxcel Pro account expires?

How can I earn course certificates?

How can I add my certificate to LinkedIn?

Do you offer certifications upon course completion?

Are there discussion forums or communities for each course?

Project Briefs

Find out how important it is to review design briefs

Reviewing Design Briefs

Understand the Clap system for project brief reviews, what is the goal behind it, and how it works.

Clap System for Project Brief Reviews

Find out how Editor's Choice and Community Choice project awards work, as well as tips on how to increase your chances of obtaining them.

Editor’s Choice and Community Choice Project Awards - What it is and How it works

How to resubmit your design brief on Uxcel

What to Do When Asked to Resubmit Your Design Brief on Uxcel

How to craft captivating design brief submission on Uxcel

Crafting Captivating Design Brief Submissions for Uxcel

Everything you need to know to building your skill graph

Pulse & Skill Graph

How does Pulse work?

What is Pulse?

Can I take the Pulse assessment multiple times?

What should I do if I don't agree with my Pulse assessment score?

Can I see the results from my previous Pulse assessment attempts?

Learn how to build and maintain your skill graph and design score

How to build and maintain your Design Score and Skill Graph

What happens when I complete a Pulse assessment?

Uxcel Certifications

Get to know the basics about Uxcel Professional Certifications

Basics

Requirements and tips to get yourself ready to obtain your professional certification

Expectations

Get to know the process of obtaining professional certification

Process

Understand the scoring logic for professional certifications

Scoring

Understand the expiration and renewal process for professional certifications

Expiration and Renewal

Information about Uxcel Professional Certifications

Miscellaneous 

Learn how Uxcel can upskill your org's design skills at scale

Introduction to Team Upskill feature of Uxcel Teams

What is Team Upskill

What happens when you switch from an individual account to a Team account

Switching from Individual account to Team Plan

Uxcel Teams Trial Overview

When does my Uxcel Teams trial date end?

Upgrading Plan During the Teams Trial Period

How many team members can I invite during my trial?

Everything you need to know about your Teams trial period

When does my Uxcel Teams trial begin?

Pulse FAQs for Design Team Leads

Members

A detailed guide on how to invite your team members to your Uxcel for Teams account.

Inviting Members

How do I manage "Pending" invitations?

Learn what Squads are all about and how you can utilize them to improve design literacy within your organization

What are Uxcel Squads?

Team Upskill How-To's

Learn how to assign specific learning material, such as courses, lessons, assessments, and challenges to your team members.

Assigning learning material to your team members

A how-to guide on how to build your Team Skill Graph + tips and tricks on building one.

Building my Team Skill Graph

A detailed guide on individual and team reporting + tips, tricks and use-cases for improving your employee retention

Improve your employee retention and satisfaction with team and individual reporting

Learn how to staff the right people to the right project at the right team by combining Team Skill Graph, Assignments and Team Reporting

Benchmarking your team members

Managing my Uxcel Teams Account

Learn how to manage your team and its members

How do I manage my members?

Changing team account ownership

Understand the privacy options you can enable or disable in Uxcel Teams

Uxcel Teams Privacy Options

Billing and Pricing

Do you offer a discount for student teams

Do you offer a discount for early-stage startups?

Do you offer a discount for non-profits?

Do you offer a lifetime deal for Teams?

Understand how Uxcel Teams Billing works.

Uxcel Teams Billing

Understand the functionalities of Uxcel Teams Subscription Center

Uxcel Teams Subscription Center

Find out how to customize your profile and adjust your settings

Account Management

A how-to guide on building your designer Skill Graph

Building my Skill Graph

Learn everything about Verified Designer program, what are the benefits, and how to become one.

Verified Designer

Learn more about Uxcel Profile as a Portfolio, what are the benefits, and how you can use it to your advantage

Using Your Uxcel Profile as a Portfolio

What should I do if I don’t receive the verification email?

How to change the login method?

Here you will find articles about your account settings and preferences

Settings Preferences

How do I enable or disable email notifications?

Learn all about Uxcel Pro, and how to manage your subscription

Subscription & Billing

Understanding Different Plans

Compare Uxcel’s Free, Pro, and Team plans to find the right fit for your learning journey. This article breaks down features, pricing, access levels, and support — whether you're an individual exploring UX and Product Management or a team investing in AI-powered upskilling.

Uxcel subscription plans: features, access, and comparison

This article explains everything you need to know about managing your Uxcel subscription — including switching between plans, canceling, understanding billing, retaining progress, and requesting refunds. Whether you're advancing your UX design, product management, or AI knowledge, this guide ensures you stay in control of your learning experience.

How to manage, switch, or cancel your Uxcel subscription

This article answers common questions about how billing works on Uxcel, how to upgrade your plan, accepted payment methods, and how to stay informed about new features and courses. Whether you're on the Starter or Pro Plan, or considering an upgrade to explore Uxcel’s latest Product Management and AI learning paths, this guide helps you manage your account with confidence.

FAQs about Uxcel billing, upgrades, and plan usage

What are the pricing plans and subscription options for Uxcel?

Are there any additional fees or hidden charges associated with the plans?

Can I share my subscription with family members or friends?

How do I contact customer support if I have questions about the plans?

Managing Subscriptions

Learn how to easily upgrade or downgrade your Uxcel subscription based on your evolving learning goals. This article walks you through changing your plan — whether you're expanding into UX, Product Management, or AI — along with details on billing adjustments and access timelines.


How do I upgrade or downgrade my subscription?

Learn how to cancel your Uxcel subscription in just a few simple steps. This guide explains how to manage your billing settings, what happens after cancellation, and how to retain access to your UX, Product Management, and AI learning progress. Whether you're taking a break or switching plans, we’ve got you covered.

How do I cancel my subscription?

Keep uninterrupted access to Uxcel’s growing library of UX, Product Management, and AI courses by renewing your subscription on time. This article explains how to check your renewal status, update your payment method, and manually renew if needed.



How do I renew my subscription?

Need to check your plan type, renewal date, or update your billing details? This guide shows you how to view all subscription-related information in your Uxcel account—whether you're learning UX design, Product Management, or AI skills.


How do I view my current subscription plan?

Billing Cycle and Payment Method

Learn about Uxcel’s billing options, accepted payment methods, supported currencies, and how to manage your subscription payments.

Billing options, payment methods, and supported currencies on Uxcel

Learn how to update your payment method, manage auto-renewals, and troubleshoot billing issues on Uxcel. This guide supports both individual learners and teams managing UX, PM, and AI-focused subscriptions.

How to manage and update your payment methods on Uxcel


Learn how to access and download your Uxcel subscription invoices, add business details for reimbursements, and request custom invoicing options for teams and organizations.

How to get invoices and receipts for your Uxcel subscription

Learn how to gift a Uxcel subscription, access student discounts and get the best value with annual and promotional offers

Discounts, student plans, and gifting options at Uxcel

Learn how to upgrade, cancel, or switch your Uxcel subscription — whether you're an individual learner or managing a product team. 

How to cancel, upgrade, or switch your Uxcel plan

How can I get an invoice?

Learn how to fix failed payments, update your billing method, and get in touch with Uxcel’s support team — whether you're an individual user or managing access for a UX, Product Management, or AI-skilled team.

Troubleshooting failed payments and contacting support

Resolving Billing Issues

If you no longer wish to keep your credit or debit card details on file with Uxcel, here's how to securely request their removal. This applies whether you're learning UX, diving into Product Management, or starting your AI fundamentals journey.

How can I delete the card details from my account?

How can I remove the payment method for my personal subscription?

Gene Kamenez

Learn about our community features, affiliate programs, and more

Community & Feedback

Learn how to create courses and teach on Uxcel as part of our Instructor Program.