Helen Volkova

Resolving Billing Issues

If you no longer wish to keep your credit or debit card details on file with Uxcel, here's how to securely request their removal. This applies whether you're learning UX, diving into Product Management, or starting your AI fundamentals journey.

How can I delete the card details from my account?

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Uxcel for Teams

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Helen Shevchuk

Colin Pace

Lazar Pavlovic

Browse articles to help you grow your skills and get the most out of your Uxcel learning experience

Uxcel for Learners

Here for the first time? Here's some general to help you get better acquainted with Uxcel.

Getting Started

This article introduces Uxcel as a learning and certification platform designed for today’s fast-moving product teams — including UX designers, product managers, and professionals looking to build AI literacy. Whether you're just starting out or sharpening advanced skills, Uxcel helps you grow faster with interactive, role-based learning tailored to your goals.

What is Uxcel, and who is it for?

This article explains how Uxcel’s role-based learning system works — from interactive lessons and career paths to AI-enhanced tools and practical challenges. Whether you're training in UX design, product management, or building AI literacy, this guide walks you through how to get started and make the most of your experience on Uxcel.


How does learning work on Uxcel?

What types of certificates can I earn on Uxcel, and how do they benefit my career?

Is Uxcel free to use?

This article explains how to get started with Uxcel, including account creation, available sign-up options, required information, and what to expect in your first steps. Whether you're pursuing a career in UX, product management, or building practical AI skills, this guide sets the foundation for a successful learning journey on Uxcel.

How do I get started with Uxcel?

This guide provides a complete overview of the Uxcel platform for individual learners. It explains how the platform works, what features are available, and how to get started with interactive learning in UX, product management, and AI. Learn how to navigate your dashboard, track progress, earn certifications, and stay motivated through gamification.


How to use the Uxcel platform: Complete guide for individual learners


Easily manage your Uxcel profile, notification settings, and learning preferences. Learn how to customize your reminders, update your login info, and stay updated on the latest features, courses, and tools — including AI and product management learning paths.

Managing your Uxcel account and preferences

Discover how to learn UX, UI, Product, and AI skills anytime, anywhere with the Uxcel Go app. Available for both iOS and Android, Uxcel Go brings interactive lessons, mobile-exclusive features, and full course access to your pocket. Learn on the go, track your progress, practice with Designr, and seamlessly sync your learning across devices.

Does Uxcel have a mobile app?

Get support and connect with the Uxcel community. Learn how to join our Discord, connect with mentors, attend events, get peer feedback, or contact support for help.

How to connect with others and get support on Uxcel

Can I use my social media account to sign up?

How can I explore the different courses and learning paths available on Uxcel?

Here you will know how to create an account at Uxcel

How do I sign up for Uxcel?

What information do I need to create an account?

Can I try Uxcel before committing to a subscription?

Can I log in both via e-mail and Google account?

How do I receive notifications about new courses or updates?

Uxcel Go for iOS - native iOS mobile app

What are the key features of the Uxcel platform?

Uxcel Go for Android - native mobile app

How do I update my profile and account settings?

Are there any gamification elements, such as badges or points, to motivate learning?

Explore how Uxcel’s interactive lessons, progress tracking, and certification system work.

Courses

Discover how Uxcel courses work, what’s included, and how they help you build real-world skills across UX, product management, and AI for digital product 

What can I expect from a Uxcel course?

What's different about Uxcel's lessons?

Learn how to keep track of your favorite Uxcel content, even though saving full courses isn't currently available. Discover tips for bookmarking lessons, organizing materials, and using the new in-lesson save feature to revisit important content across UX, Product Management, and AI courses.

Can I bookmark or save courses for later?

Learn how Uxcel regularly updates its course library with new, industry-relevant content — including our latest career paths in AI for designers and product management — and discover how to stay informed about new course releases.

How often does Uxcel release new courses?

Learn how to earn, access, and share your Uxcel course certificates. This guide covers completion steps, where to find your certificates, what happens if your subscription ends, and how to showcase your achievements on LinkedIn. Updated with Uxcel's latest AI and Product Management certifications.

Certificates at Uxcel: earning, accessing & sharing

Are there discussion forums or communities for each course?

This section covers everything you need to know about Uxcel’s briefs

Briefs

Discover how Uxcel Briefs help UX designers and aspiring product managers build real-world skills through hands-on projects. Practice product thinking, strategy, and execution - perfect for portfolio building and career growth in UX, PM, and AI-powered roles.

What are Uxcel Briefs and how do they work?

Learn how to start, complete, and submit a Uxcel Brief to build your UX or Product Management portfolio. Discover how to choose the right brief, follow clear project steps, and showcase your skills with real-world scenarios.

How do I start and submit a Brief?

Discover which Uxcel Briefs are free to access and what extra benefits come with a Pro membership. Learn how expert feedback, portfolio upgrades, and recognition can enhance your learning experience.

Do I need a Pro membership to access Briefs?

Explore how feedback works on Uxcel Briefs. Learn who reviews your projects, how to use feedback to improve your work, and why iteration is key to skill growth and confidence building.

How does feedback and project review work?

Learn what happens after you submit your project brief on Uxcel — from community engagement and feedback to award recognition and portfolio visibility.

What happens after I submit my project?

Find out how important it is to review design briefs

Reviewing design briefs

Everything you need to know to building your skill graph

Pulse & Skill Graph

Learn how Uxcel Pulse helps you evaluate your skills, build a personalized Skill graph, and receive tailored course recommendations — all based on your selected UX or Product management learning path.

What is Pulse?

Understand how Uxcel Pulse creates your personalized Skill Graph, how it's tailored to your learning path (UX or PM), and how it's updated based on your assessment and learning activity.

How does Pulse work?

Learn how to interpret your Uxcel Pulse results — including your Score, Reliability, Peer Rankings, and Skill Graph — and what each number says about your current proficiency and progress.

What do my scores and rankings mean?

Can I take the Pulse assessment multiple times?

Discover how to grow your Skill Graph and Pulse score by completing more learning content, retaking the Pulse assessment regularly, and following personalized recommendations based on your performance.

How can I improve my Skill Graph and Pulse score?

Can I see the results from my previous Pulse assessment attempts?

Learn how to build and maintain your skill graph and design score

How to build and maintain your Design Score and Skill Graph

Learn how Uxcel can upskill your org's design skills at scale

Introduction to Team Upskill feature of Uxcel Teams

What is Team Upskill

What happens when you switch from an individual account to a Team account

Switching from Individual account to Team Plan

Uxcel Teams Trial Overview

When does my Uxcel Teams trial date end?

Upgrading Plan During the Teams Trial Period

How many team members can I invite during my trial?

Everything you need to know about your Teams trial period

When does my Uxcel Teams trial begin?

Pulse FAQs for Design Team Leads

Members

A detailed guide on how to invite your team members to your Uxcel for Teams account.

Inviting Members

How do I manage "Pending" invitations?

Learn what Squads are all about and how you can utilize them to improve design literacy within your organization

What are Uxcel Squads?

Team Upskill How-To's

Learn how to assign specific learning material, such as courses, lessons, assessments, and challenges to your team members.

Assigning learning material to your team members

A how-to guide on how to build your Team Skill Graph + tips and tricks on building one.

Building my Team Skill Graph

A detailed guide on individual and team reporting + tips, tricks and use-cases for improving your employee retention

Improve your employee retention and satisfaction with team and individual reporting

Learn how to staff the right people to the right project at the right team by combining Team Skill Graph, Assignments and Team Reporting

Benchmarking your team members

Managing my Uxcel Teams Account

Learn how to manage your team and its members

How do I manage my members?

Changing team account ownership

Understand the privacy options you can enable or disable in Uxcel Teams

Uxcel Teams Privacy Options

Billing and Pricing

Free access via Uxcel for Universities and Uxcel Cares

Do you offer free access for student teams, universities, and non-profits?

Do you offer a discount for early-stage startups?

Free access via Uxcel Cares and Uxcel for Universities

Do you offer free access for non-profits and educational institutions?

Do you offer a lifetime deal for Teams?

Understand how Uxcel Teams Billing works.

Uxcel Teams Billing

Understand the functionalities of Uxcel Teams Subscription Center

Uxcel Teams Subscription Center

Find out how to customize your profile and adjust your settings

Account Management

Updating Profile Information

Here you’ll find guidance on what to do if you’ve forgotten your password or need to reset it

How do I reset my password?

How can I change my email address?

Can I update my email address and password?

What should I do if I encounter issues while updating my profile information?

How do I change my notification preferences?

Can I delete my Uxcel account?

How do I change my password?

Here you will find articles about your account settings and preferences

Settings Preferences

How do I enable or disable email notifications?

A how-to guide on building your designer Skill Graph

Building my Skill graph

Learn everything about Verified Designer program, what are the benefits, and how to become one.

Verified Designer

Learn more about Uxcel Profile as a Portfolio, what are the benefits, and how you can use it to your advantage

Using your Uxcel profile as a portfolio

What should I do if I don’t receive the verification email?

How to change the login method?

Learn all about Uxcel Pro, and how to manage your subscription

Subscription & Billing

Understanding Different Plans

Compare Uxcel’s Free, Pro, and Team plans to find the right fit for your learning journey. This article breaks down features, pricing, access levels, and support — whether you're an individual exploring UX and Product Management or a team investing in AI-powered upskilling.

Uxcel subscription plans: features, access, and comparison

This article explains everything you need to know about managing your Uxcel subscription — including switching between plans, canceling, understanding billing, retaining progress, and requesting refunds. Whether you're advancing your UX design, product management, or AI knowledge, this guide ensures you stay in control of your learning experience.

How to manage, switch, or cancel your Uxcel subscription

This article answers common questions about how billing works on Uxcel, how to upgrade your plan, accepted payment methods, and how to stay informed about new features and courses. Whether you're on the Starter or Pro Plan, or considering an upgrade to explore Uxcel’s latest Product Management and AI learning paths, this guide helps you manage your account with confidence.

FAQs about Uxcel billing, upgrades, and plan usage

What's the difference between the Starter and Pro Plans?

What happens when I cancel my paid plan?

How does billing work?

What are the pricing plans and subscription options for Uxcel?

What is the billing cycle for each plan (monthly, annually, etc.)?

Here you can find out everything about our refund policy.

Do you offer refunds?

Are there any additional fees or hidden charges associated with the plans?

Can I share my subscription with family members or friends?

How do I contact customer support if I have questions about the plans?

Managing Subscriptions

Learn how to easily upgrade or downgrade your Uxcel subscription based on your evolving learning goals. This article walks you through changing your plan — whether you're expanding into UX, Product Management, or AI — along with details on billing adjustments and access timelines.


How do I upgrade or downgrade my subscription?

Learn how to cancel your Uxcel subscription in just a few simple steps. This guide explains how to manage your billing settings, what happens after cancellation, and how to retain access to your UX, Product Management, and AI learning progress. Whether you're taking a break or switching plans, we’ve got you covered.

How do I cancel my subscription?

Keep uninterrupted access to Uxcel’s growing library of UX, Product Management, and AI courses by renewing your subscription on time. This article explains how to check your renewal status, update your payment method, and manually renew if needed.



How do I renew my subscription?

Need to check your plan type, renewal date, or update your billing details? This guide shows you how to view all subscription-related information in your Uxcel account—whether you're learning UX design, Product Management, or AI skills.


How do I view my current subscription plan?

Billing Cycle and Payment Method

Learn about Uxcel’s billing options, accepted payment methods, supported currencies, and how to manage your subscription payments.

Billing options, payment methods, and supported currencies on Uxcel

Learn how to update your payment method, manage auto-renewals, and troubleshoot billing issues on Uxcel. This guide supports both individual learners and teams managing UX, PM, and AI-focused subscriptions.

How to manage and update your payment methods on Uxcel


Learn how to access and download your Uxcel subscription invoices, add business details for reimbursements, and request custom invoicing options for teams and organizations.

How to get invoices and receipts for your Uxcel subscription

Learn how to gift a Uxcel subscription, access student discounts and get the best value with annual and promotional offers

Discounts, student plans, and gifting options at Uxcel

Learn how to upgrade, cancel, or switch your Uxcel subscription — whether you're an individual learner or managing a product team. 

How to cancel, upgrade, or switch your Uxcel plan

How can I get an invoice?

Learn how to fix failed payments, update your billing method, and get in touch with Uxcel’s support team — whether you're an individual user or managing access for a UX, Product Management, or AI-skilled team.

Troubleshooting failed payments and contacting support

Can I use multiple payment methods for a single subscription?

How do I update my payment information?

How do I set up automatic payments for my subscription?

Are there any discounts or promotional offers available for long-term subscriptions?

Can I pay for a subscription as a gift for someone else?

Here you will find more information about student discount