What happens if I fail the certification exam?

Learn what happens if you do not pass the certification exam, including retake pricing, the 90-day discount window, and how to prepare for your next attempt.

Written By Helen Shevchuk

Last updated 6 days ago

If you don't pass the certification exam, you can retake it right away. There is no waiting period.

How certification exam retakes work

  • One attempt per purchaseEach certification purchase gives you a single exam attempt.

  • Retake anytime, no waiting periodIf you don't pass, you can purchase a new attempt and retake the exam immediately. There's no cooldown or reset period.

  • Always 50% offA retake is always priced at 50% of the original exam cost, no matter how long it has been since your last attempt, and regardless of whether that attempt was a pass or a fail.

  • No limit on retakesYou can retake a certification exam as many times as you need.

Tips to prepare before your next attempt

  • Review your resultsFocus on the feedback from your last attempt to understand which areas need improvement.

  • Complete Uxcel coursesRevisit recommended lessons or take new courses that align with your certification goals.

  • Practice with skill assessmentsTrack your progress and boost your readiness.

  • Study consistentlySmall, regular study sessions help you build confidence and retain knowledge.

  • Join the Uxcel communityConnect with others on Uxcel's Discord to exchange tips, get advice, and stay motivated.

Final note

Don't be discouraged if you don't pass right away. You can retake the exam as soon as you're ready, and the retake is always available at 50% off. Keep learning, your certification is within reach.

Need help preparing? Explore Uxcel's courses and assessments to level up before your next attempt.


Previously took an old certification?

If you attempted a certification before the move to Certified by Uxcel (for example, an earlier version of Product Designer), and now want to purchase the new version, contact us at certified@uxcel.com to check if you're eligible for a discount on your purchase.