Skip to main content
All CollectionsGetting StartedCreating an Account
Can I log in both via e-mail and Google account?
Can I log in both via e-mail and Google account?
Helen Volkova avatar
Written by Helen Volkova
Updated over 4 months ago

No, if you signed up using your Google account, you cannot log in using an email and password. Here’s what you need to know:

  • Google Login Only: If you signed up with your Google account, you must continue to use the "Sign in with Google" option on the login page.

  • Switching to Email Login: If you later decide that you want to log in using an email and password, you will need to create a new account with your email. Here’s how:

    1. Create a New Account: Sign up for a new account using your preferred email address and password.

    2. Contact Support: Reach out to Uxcel support at [email protected] and provide them with both your old Google-associated email and your new email address.

    3. Data Migration: The Uxcel support team will assist in migrating all your data from the old account to the new one.

This process ensures that all your progress, courses, and other data are transferred to your new account, allowing you to continue your learning journey seamlessly.

Did this answer your question?