How do I cancel my subscription?

Learn how to cancel your Uxcel subscription in just a few simple steps. This guide explains how to manage your billing settings, what happens after cancellation, and how to retain access to your UX, Product Management, and AI learning progress. Whether you're taking a break or switching plans, we’ve got you covered.

Written By Helen Volkova

Last updated 8 months ago

Canceling your Uxcel subscription is quick and easy — and you can do it anytime if your learning goals or plans change. Whether you're pausing your growth in UX, Product Management, or AI, your progress and certificates will be saved for when you're ready to return.

🔽 How to cancel your subscription

  1. Log in to your Uxcel account
    Visit uxcel.com and log in using your email and password, Google, or Apple account.

  2. Access your subscription settings
    Click on your profile photo in the top-right corner → Select “Account Settings” → Navigate to the “Subscription” tab.

  3. Locate the cancellation option
    Under your current subscription details, click “Cancel Subscription.”

  4. Follow the prompts
    You may be asked to confirm your cancellation or provide feedback. Complete the short process to finalize.

  5. Check your email
    After successfully canceling, you’ll receive a confirmation email. Your access to Pro features (including UX, PM, and AI content) will remain active until the end of your current billing cycle.

🧾 What happens after cancellation?

  • You’ll keep your certificates, design profile, and progress.

  • After your billing cycle ends, your account will automatically revert to the free Starter Plan.

  • You can resubscribe anytime to continue where you left off.

🚨 Need help?

If you experience issues or want personalized support, our team is happy to assist:

Note: Canceling stops future charges, but doesn’t issue a refund. For refund-related issues, please contact support at support@uxcel.com