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What happens to my data and progress if I switch or cancel my plan?
What happens to my data and progress if I switch or cancel my plan?
Helen Volkova avatar
Written by Helen Volkova
Updated over 3 months ago
  • Switching Plans:

    • When you switch from one subscription plan to another (e.g., from a Monthly to an Annual plan or vice versa), all your data and progress will be retained. Your completed courses, earned certificates, quiz results, and other achievements will remain intact, ensuring a seamless transition between plans.

  • Canceling a Plan:

    • If you cancel your subscription, your data and progress will be preserved. Here’s what you need to know:

      • Access to Content: Upon cancellation, you will retain access to premium features and content until the end of your current billing cycle. After that, your account will revert to the Free Plan.

      • Data Preservation: All your completed courses, certificates, quiz results, and progress will be saved. If you decide to re-subscribe in the future, you can pick up right where you left off.

      • Certificates: Any certificates earned during your subscription will remain available in your profile, even if your subscription is canceled.

      • Limited Access: While your data will be preserved, access to premium courses, career paths, quizzes, and other premium features will be restricted once your subscription ends. You will still be able to access free content and participate in community discussions.

These measures ensure that your hard-earned progress and achievements are not lost, providing flexibility to switch plans or take a break from your subscription without losing your data.

If you have any questions or concerns, feel free to contact us at [email protected]

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