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Can I switch plans after I have subscribed?
Helen Volkova avatar
Written by Helen Volkova
Updated yesterday

Yes, you can switch between Uxcel subscription plans at any time to better suit your learning goals. Whether you want to upgrade to an annual plan for savings or explore team options, Uxcel offers flexibility in managing your subscription.


How to Switch Plans

Upgrading from Monthly to Annual Plan

If you're currently on a monthly plan and wish to switch to an annual plan, follow these steps:

  1. Cancel Your Monthly Subscription:

    • Go to your Account Settings

    • Navigate to the Subscription tab.

    • Select Cancel Subscription, and confirm the cancellation.

    • Your monthly plan will remain active until the end of the current billing cycle.

  2. Upgrade to Annual Plan After Expiry:

    • Once your monthly plan expires, visit the Uxcel Pricing Page.

    • Choose the Annual Plan and complete the purchase.


Upgrading from Starter to Pro Plan

To gain full access to Uxcel’s Pro features, you can upgrade from the free Starter plan to Pro anytime:

  1. Select the Pro Plan (monthly or annual).

  2. Enter your payment details and confirm your subscription.

  3. Enjoy unlimited access to courses, career paths, and more!


Switching from Individual to Team Plan

If you want to switch from an individual subscription to a Team plan, follow these steps:

  1. Visit Uxcel for Teams and explore the benefits.

  2. Contact our team via [email protected] for personalized assistance and custom invoicing options.

  3. Once you upgrade, your team members will receive access to all team features, including analytics and progress tracking.


Switching from Pro to Starter (Downgrading)

If you no longer wish to continue with a paid subscription, you can downgrade to the free Starter plan:

  1. Select Cancel Subscription, and confirm the downgrade.

  2. Once your Pro plan expires, your account will switch to the Starter plan with limited access.

Note: You will retain access to any certificates earned during your Pro subscription.


Key Considerations When Switching Plans

  • Billing Adjustments:

    • If you upgrade, the new plan will take effect immediately, and you will be charged accordingly.

    • If you downgrade, your Pro features will remain active until the end of your billing cycle.

  • Data and Progress Retention:

    • All your completed courses, certificates, and progress will remain intact even after switching plans.

  • Payment Options Available:

    • Credit/Debit Cards: Visa, Mastercard

    • Mobile Payments: Google Pay, Apple Pay

    • Bank Transfers: Available for Teams and Enterprise plans (contact [email protected])


Need Assistance?

For more information or assistance in switching your plan, feel free to:

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